Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (the “Customer”, “you”) and Burraq Quantum (OPC) Private Limited(the “Company”, “we”, “us”), the operator of Rumin(the “Service”). Rumin is a brand of the Company.

By creating a workspace, accessing the Service, or accepting these Terms you agree to be bound by them. If you do so on behalf of an organisation, you confirm you are authorised to bind that organisation, and “you” means that organisation.

If you do not agree to these Terms, do not use the Service.

• Customer Data means data you submit to the Service or that the Service retrieves from accounts you connect, including advertising performance data and any contact records you upload.
• Connected Account means a third-party advertising, analytics or publishing account you authorise the Service to access.
• Workspace means the isolated environment in which your Customer Data and configuration are held.
• Output means recommendations, drafts, analyses and other material the Service generates.

The Service analyses data from Connected Accounts, proposes changes to your advertising, and applies those changes within the permissions and limits you configure. It can also draft and publish content and send communications where you direct it to.

We may modify, add or remove features. Where a change materially reduces core functionality you rely on, we will give at least 30 days’ notice and you may terminate under clause 13 without penalty for the unused portion of any prepaid period.

Access is by passwordless sign-in to an email address you control. You are responsible for the security of that email account, for everyone you invite into your Workspace, and for all activity that occurs under it.

Automated actions. The Service acts under your control. You choose what it may do without asking, and any autonomous change to spend additionally requires a monthly ceiling that only a workspace owner can set. You are responsible for the settings you choose and for reviewing what the Service queues for you.

Your advertising spend. We do not hold, move, or bill your advertising budget. The advertising platforms bill you directly and their charges are a matter between you and them. You remain responsible for all activity in your Connected Accounts, including spend resulting from changes the Service applied at your direction.

Content you publish. You are responsible for material the Service publishes or sends at your direction, including its accuracy, its legality, and its compliance with the rules of the platform receiving it.

You must not use the Service to:

• break the law, or breach the terms of any Connected Account;
• send unsolicited bulk communications;
• upload personal data you have no lawful basis or consent to process;
• probe, disrupt, reverse engineer, or attempt to access another customer’s Workspace;
• resell, sublicense or provide the Service to third parties without our written agreement.

We may rate-limit or suspend a Workspace that threatens the Service or other customers. Suspension pauses automated work; it does not delete Customer Data. Where practicable we will tell you first.

Trial. New workspaces receive a 15-day free trial, one per customer, with no payment method required. At the end of the trial, automated work pauses until you subscribe. Nothing is deleted.

Fees and renewal. Subscriptions are billed monthly in advance and renew automatically each month until cancelled. Cancelling stops the next renewal; access continues to the end of the period already paid for. Prices are shown in the currency applicable to your location.

Upgrading mid-period. If you convert from trial to a paid subscription, the first charge is taken immediately and your billing period starts on that date.

Refunds. Fees are non-refundable except where required by law, or where we have materially failed to provide the Service and have not remedied it within a reasonable period after you tell us.

Taxes. Fees exclude taxes. You are responsible for any applicable taxes other than tax on our income, and we will add GST or other indirect taxes where required.

Usage allowances. Plans include monthly allowances for generative work. When an allowance is exhausted, the related work pauses until the next cycle or an upgrade. Monitoring and optimisation are not metered.

Price changes.We may change prices with at least 30 days’ notice before your next renewal. If you do not accept a price change, you may cancel before it takes effect.

As between you and us, you own Customer Data. You grant us a limited licence to host, process and transmit it solely to provide and support the Service, and to comply with law. Our handling of personal data is governed by the Privacy Policy, which forms part of these Terms.

You can export Workspace data at any time and can delete your Workspace, which removes Customer Data from our active systems.

Aggregated data. We may create and use aggregated, de-identified data derived from use of the Service to operate, evaluate and improve it. Such data contains nothing that identifies you, your Workspace or any individual, is never re-identified, and is never presented in a form attributable to you.

Confidentiality.Each party will protect the other’s non-public information with at least reasonable care and use it only for purposes of this agreement. This does not apply to information that is public through no breach, independently developed, or required to be disclosed by law, provided that where legally permitted the disclosing party is notified first.

Output is generated by automated systems, including AI models. It can be wrong, incomplete, or unsuitable for your circumstances. The Service is built to show its reasoning and to measure results against what it predicted, and material actions require your configuration or approval, but you remain responsible for the decisions you take on the basis of Output.

We make no representation that use of the Service will produce any particular advertising result, return, ranking or level of performance, whether an action was started by you or applied automatically under settings you chose.

Where the Service shows an expected result, a projected saving, or an estimate of waste avoided, those figures are indicative. They are our best estimate at the time, shown so you can judge a proposal before accepting it, and they are not a promise of what will happen.

Subject to your compliance with these Terms, you own the Output produced for your Workspace. Output is not necessarily unique; comparable Output may be generated for other customers.

Connecting an account authorises the Service to act within it on your behalf. Depending on the platform and on the settings you choose, those actions include: adjusting bids and budgets, pausing and enabling campaigns, adding keywords and negative keywords, pausing ads, creating campaigns, ad groups and creatives, moving budget between campaigns and channels, and updating audience targeting.

You represent that you have the authority to grant that access, and that doing so breaches no agreement with anyone else. If you connect an account belonging to a client, you confirm you are authorised to act for that client and that they are bound to terms consistent with these.

You may disconnect any account at any time, from within the Service or from the platform’s own permission settings, and we will act on a written request to release an account within three business days.

Connected Accounts remain governed by the terms of the platforms that provide them, and you are responsible for complying with those terms and advertising policies. This is not a formality. Our ability to operate depends on access granted to us by those platforms, and a customer who breaches their rules can cause that access to be restricted or withdrawn.

You therefore accept responsibility for loss caused to us, or to our other customers, by your breach of a platform’s terms or advertising policies.

Those platforms may change, restrict, price, suspend or withdraw their services and interfaces at any time, and may themselves modify, disapprove or remove your advertising. Where a platform rejects, reverses, delays, fails to execute an action, or suspends your account, the Service reports what happened, but we are not responsible for the platform’s conduct, availability, pricing or decisions. If a platform stops making an interface available to us on reasonable terms, we may withdraw the features that depend on it, and you will owe nothing for those features for any period after the withdrawal.

We warrant that we will provide the Service with reasonable skill and care.

Except as expressly stated in these Terms and to the maximum extent permitted by law, the Service is provided “as is” and we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted or error-free.

Cap. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service is limited to the fees you paid us in the twelve months immediately before the event giving rise to the claim.

Excluded losses. Neither party is liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill, data or anticipated savings. For clarity, we are not liable for advertising spend, for advertising outcomes, or for decisions made on the basis of Output.

What is never limited. Nothing in these Terms limits liability for fraud, for death or personal injury caused by negligence, or for any other liability that cannot lawfully be limited. Your obligation to pay fees due is not subject to the cap.

Your indemnity. You will indemnify us against third-party claims arising from Customer Data, from content published or sent at your direction, from your use of Connected Accounts, or from your breach of clause 5, provided we notify you promptly and let you control the defence of the claim.

These Terms apply while you have a Workspace. You may cancel your subscription or delete your Workspace at any time from within the Service.

Either party may terminate for material breach that is not remedied within 30 days of written notice. We may suspend or terminate immediately where required by law or where continued use presents a serious risk to the Service or others.

On termination, automated work stops and your right to use the Service ends. You may export Customer Data for 30 days after termination, after which we may delete it. Clauses 7, 8, 11, 12, 14 and 15 survive termination.

These Terms, and any dispute arising out of or in connection with them including non-contractual disputes, are governed by the laws of India, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Talk first. The parties will attempt in good faith to resolve any dispute by discussion. Either party may start that process by writing to legal@burraquantum.com, and neither may begin arbitration until 30 days after that notice.

Then arbitration. A dispute not resolved in that period will be referred to and finally settled by arbitration administered by the Mumbai Centre for International Arbitration in accordance with the MCIA Rules, which are taken to be incorporated into this clause. The tribunal will be a sole arbitrator, the seat of arbitration will be Mumbai, India, and the language of the arbitration will be English. The award is final and binding on both parties, and judgment on it may be entered by any court with jurisdiction.

You agree to this clause when you accept these Terms electronically, which the Arbitration and Conciliation Act 1996 recognises as an arbitration agreement in writing.

What arbitration does not cover. Either party may apply to any court of competent jurisdiction for urgent interim or injunctive relief, and either party may bring proceedings to enforce an award. Nothing in this clause removes any right you have under consumer protection law that cannot be waived by agreement; where such a right applies, it prevails over this clause to the extent of the conflict.

Changes. We may update these Terms. Material changes take effect at least 30 days after we announce them by email or in the Service. Continued use after that date is acceptance. If you do not accept, you may terminate before the change takes effect.

Notices. Notices to us go to legal@burraquantum.com. Notices to you go to the email address on your account, and are treated as received when sent.

Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition or sale of assets.

Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, including outages of telecommunications or third-party platforms.

Publicity. We will not use your name or logo publicly without your prior written consent.

Entire agreement, severability, waiver. These Terms with the Privacy Policy are the entire agreement between the parties and supersede prior discussions. If any provision is held unenforceable, the rest remains in force. A failure to enforce a right is not a waiver of it.

No third-party rights. No one other than the parties has any right to enforce these Terms.

Burraq Quantum (OPC) Private Limited
TO CONFIRM
Legal: legal@burraquantum.com · Support: support@burraquantum.com